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Delivery & Returns

Shipping & Returns

Free UK shipping on all coffee pod and bean orders over £25. Order by 2pm and we'll send it out the same day.

UK Shipping

  • Free Shipping

    On all coffee pod & bean orders over £25.

  • Standard Delivery

    2–3 working days to UK Mainland via Royal Mail Tracked – £3.95.

    Sent the same day for orders placed by 2pm.

  • Express Delivery

    Next Day with DPD – £7.95

    Sent the same day for orders placed by 2pm.

  • Subscribe & Save

    Shipped automatically every 2, 4, 6 or 8 weeks, depending on your selection. Cancel anytime.

Please note: delivery times are guidelines only and not guarantees. Orders placed after the cut-off on a Friday are shipped the following Monday (excluding bank holidays). Letterbox friendly up to 60 capsules / 6 boxes.

International Shipping

Delivered Worldwide

See checkout for the exact options and rates for your address.

  • International Express

    Available via our partner DHL to areas including the USA and Canada. Rates are calculated live at checkout, depending on the weight of coffee ordered and exact location.

  • EU Economy

    EU customers are offered an economy shipping option – all duties and taxes are included in your purchase when you choose it.

Free shipping

Returns & Refunds

We pride ourselves on providing great coffee and great customer service. While we do our best to get everything right, occasionally things can go wrong.

  • A Problem With Your Order?

    If your coffee arrives damaged, incorrect, or there's any issue with your order, please get in touch as soon as possible. We'll work quickly to put things right – whether that's a replacement, refund or another suitable solution.

  • Changed Your Mind?

    We're incredibly proud of our coffee and want you to buy with confidence. You're welcome to return unopened products within 30 days of purchase for a refund.

    Return postage for change-of-mind returns is the responsibility of the customer.

  • How to Arrange a Return

    Email us at hello@roargill.co.uk, or return your item to:

    Roar Gill Coffee
    Wood Hall Farm, Wood Road
    Codsall Wood, Wolverhampton
    WV8 1QR

Refunds are available on unopened boxes or bags returned within 30 days. Original shipping charges paid at the time of purchase are non-refundable. Please include your order reference with any returned items.