ROAR GILL SHIPPING

UK SHIPPING

Free Shipping On All Coffee Pod & Bean Orders over £25.

STANDARD SERVICE

- Standard 2-3 Working Day* Delivery for UK Mainland via Royal Mail tracked for £3.25

(*timeline excludes any bank holiday dates and/or published strike dates from Royal Mail)

Standard deliveries sent the same day for orders placed up to 3pm.

EXPRESS SERVICE

- Express 1-2 Working Day** shipping with Fedex for £5.00.

Express Deliveries sent the same day for orders placed up to 2pm.

(** timeline excludes any bank holiday dates)


- Orders placed after cut-off times on a Friday will be shipped the following Monday [excluding bank holidays].

- Packing often takes places at weekends, so you may receive a shipping notification for orders that have been packed, but will be picked up on the Monday.

- Letterbox friendly up to 60 Capsules/6 Boxes.

- Subscribe & Save Products will be automatically shipped every 2, 4, 6, 8 weeks depending on your selection (or on the custom date your request in your private portal). Cancel Anytime.


RETURNS

We pride ourselves on customer service, but occasionally we get things wrong.

We want our customers to have a great experience. However, if there is any kind of problem, please let us know, and we will resolve it. It’s really important to us…

In fact, we are so proud of our coffee and story, we offer a guaranteed refund*. If you are unhappy
for whatever reason and return your product within 30 days, we'll process your refund.


Simply get in touch, give us your feedback, and we will refund your purchase on a per box basis.

Send a us an email:
hello@roargill.co.uk

Or return directly to the address below:

Roar Gill Coffee
Block C Unit 4
Brook Way Business Park, Ivyhouse Ln
TN35 4NN Hastings

*Refund will be 100% of value of unopened boxes or bags. Refund excludes any original shipping charges incurred at point of purchase.

INTERNATIONAL SHIPPING

International Shipping is available via our partner Fedex to areas including the EU, US, Canada, Middle-East and Australasia.

Rates are calculated live at check-out depending on weight of coffee ordered and exact location. See check-out for details.

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