Privacy Policy

We care about your Privacy and will not disclose your personal information to any third parties for marketing purposes without your consent. We understand your personal information belongs to you. Any information you disclose will be secured and protected. We may collect your name, address, IP Address, Cookie data and order history. We will use your data to improve your experience. You have the right to control your personal data.

Roar Gill Ltd complies with General Data Protection Regulation 2018 & the Data Protection Act 1998, and are considered as the data controller.

Our privacy and cookies policy describe the ways we capture your personal information, what we do with it, and what controls you have. We aim to ensure that any personal information we obtain and use about you will always be held, used and transmitted in compliance with all applicable data protection legislation.

I. What Information Can We Collect About You?
The information we collect from you depends on what activities you are carrying out on the website, whether you are logged in or not and whether you are making a purchase. The following may be captured: Name, Address, Telephone number, Date of birth, Communications you send us, IP address, Login details, Gender, Cookie information, Order history. Roar Gill does not store credit or debit card details. Furthermore, communications by Roar Gill will only be sent to you where you have provided consent.

II. What we use your information for?
Details which may have been collected could be used for the following: Improve the user experience; Ensure we can fulfill deliveries; Prevent fraud; Provide relevant communications; provide advertising content to inform you of relevant promotions and news; effectively administer your account with us; provide you with order and billing information; recommend other products you may like to purchase; improve and customise the website

III.Who we share your data with and why?
Your data will not be sold on to a third party. However it may be shared with select 3rd parties which assist in tasks outlined in section II. This could include:
Partners who help provide essential communication to you such as Mail Chimp; Partners who help to improve and optimise the site; Marketing partners who help run our business; Companies actively approved by you. We will not share your information for any unnecessary or non GDPR compliant purpose.

IV. Securing Your Data
We respect that providing personal information is based on trust and we take that trust seriously.
We have implemented technology and security features to safeguard the privacy of your personal information from loss, alteration, unauthorised access or improper use. Our security and privacy policies are periodically reviewed and enhanced as necessary. Whilst we cannot ensure or guarantee that loss, alteration, unauthorised access or improper use of information will never occur, we use all reasonable efforts to prevent it.
While we make every effort to ensure that your information is secure on our system, you should bear in mind that submission of information over the Internet is never entirely secure. As a result, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Our account information is password-protected for your privacy and security. You can play an important role in keeping your personal information secure by maintaining the confidentiality of your password used on the Site. We recommend that you change your password from time to time for additional security. Please advise us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.
Only key members of our personnel have access to personal information. Backups are run to prevent loss of information, and our Internet servers are housed in secure facilities.

V. When will you receive communication from us?
You may receive communication from us from various sources. We will only send you communication if it complies with section II and you have provided the relevant permission.
You may receive the following types of communication: Marketing messages, Adverts, Emails about your order or our products.

To stop communication, you can do the following:
Marketing Messages
Select unsubscribe in any Roar Gill Emails.
Unsubscribe from communications in your account.
Contact us at hello@roargill.com

VI. Your Rights
Under the Data Protection Act 1998 and General Data Protection Regulation 2018, you have the following rights concerning your personal information:
The right to request your personal information.
The right to request the amendment of your personal information.
The right to request the deletion of your personal information.
The right to request us to cease processing your information.

VII. Cookies
The cookies used on our site serve the following function:
Essential Session Management
Creating a specific log-in session for a visitor to our website, for the site to remember that a visitor has previously been on the site. Which helps to ensure page requests are delivered in an effective, secure and consistent manner.

Recognising when a visitor to the website has visited before. Allowing us to identify the number of unique visitors we receive to the website, which helps us to ensure we have enough capacity for the number of users that we get.

Recognising when a visitor to the website is a registered member.
We may also log information from your computer including the existence of cookies, your IP address and information about your browser program in order to allow us to diagnose problems, administer and track your usage of the services.
Performance and Measurement

Collecting statistical information about how our visitors use the website(s) so that we can improve the website(s) and learn which parts are most popular to visitors.

VIII. Cookie Permission
By using our site, you agree to placing these cookies on your device. If however you would like to remove cookies, then please see the following section.

IX. Disabling Cookies
Most web browsers automatically accept cookies but, if you prefer, you can set your browser to disable cookies or to notify you when you receive a cookie. This provides you the chance to decide whether to accept it.
For full details on how to disable cookies, delete and remove cookies then please click on the appropriate link:
www.aboutcookies.org
www.allaboutcookies.org
If you choose to delete or disable any cookies, your user experience may be affected, which could impact your experience on the Roar Gill website.

X. Contact Details
If you have questions or concerns regarding this privacy policy, please contact us at:
By Email: hello@roargill.com


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